One lesson from COVID has been that some things we thought were impossible are not only possible, but also necessary. Working from home is one of those and another is telehealth. Why have we been making patients come in to see us when many of them would rather stay home because of comfort, transportation issues, … Continue reading Start designing telehealth now
Technology
The gift of empathy
I was part of a facilitated discussion for a charitable group, and the question posed to us was: How do we increase empathy? It was a diverse group of entrepreneurs, educators, and others (I include myself as an "other"). There were a lot of thought-provoking questions raised: How and when do you start teaching kids … Continue reading The gift of empathy
Redefining “better”
In Seth Godin's podcast Akimbo, he discusses the concept of being supple, or being resilient in a changing world. In the subsequent episode, he answers listener questions about the previous week. A filmmaker asks what he should do, given that much of the creation of pictures and videos has shifted away from experienced professionals to … Continue reading Redefining “better”
How do we manifest the checklist?
I did two things last week which at first seemed unrelated. First, I finished reading the book The Checklist Manifesto by Atul Gawande. Second, I attended a roundtable discussion on the topic of utilization management, with a focus on the history and use of pre-authorization. In The Checklist Manifesto, Gawande describes his quest to increase … Continue reading How do we manifest the checklist?
The Problem with Terminators
In the movie The Terminator, Reese, the bodyguard from the future, talks about how the machines took over: "Defense network computers. New... powerful... hooked into everything, trusted to run it all. They say it got smart, a new order of intelligence. Then it saw all people as a threat, not just the ones on the … Continue reading The Problem with Terminators
Easy and impactful
At an AI-in-healthcare discussion event, someone asked a question - what opportunities are there for AI in healthcare? That's a very broad question and one that each person or company entering the healthcare AI business is going to have to answer for themselves. Perhaps a more interesting question is, once you have some opportunities in mind, … Continue reading Easy and impactful
If you’re asking if AI will replace radiologists, you’re asking the wrong question
There are two ways to make certain that you will get people to click on your article in the radiology world right now - either write that AI is going to replace radiologists, or argue that AI will absolutely, certainly not replace radiologists. It's easy to see why either of these positions are so eagerly … Continue reading If you’re asking if AI will replace radiologists, you’re asking the wrong question